Yes, SolitAir offers recurring and scheduled bookings to meet your regular transport needs. Just let us know your preferred times and dates.

Yes, all bookings must be made at least 24 hours before the scheduled time of departure (STD) to ensure availability.

You can reach us at 00971 56 4088463 for any inquiries or to make a booking.

To check route availability or space, contact us directly at info@solitairholding.com. We’ll provide up-to-date details for your preferred travel route.

To confirm and schedule your cargo booking, an email confirmation indicating acceptance of the quote is sufficient.

Yes, bookings can be modified after confirmation as long as changes are made before the cargo is dropped off.

Yes, you can track your cargo 24/7 via the flight tracker on our SolitAir website. Additionally, you can subscribe to automated notifications to receive regular shipment status updates.

Our call centre is available daily from 08:00 to 22:00 hours for all customer support inquiries.

Yes, we support both DGR shipments and temperature-controlled cargo for perishable and pharmaceutical products. View our list of acceptable DGR items

You can cancel your booking up to 48 hours before the scheduled flight departure without any penalty.

No, we do not charge any fees for modifying your booking.

Billing is processed after the shipment is executed. Customers using a manual airway bill will be invoiced manually, while those using Calogi pool will be billed directly through their system.

In case of a flight cancellation, your shipment will be automatically rescheduled to the next available flight. You will be promptly notified of the new flight details.

We require an airway bill for all exports. For Dangerous Goods (DGR), a Material Safety Data Sheet (MSDS) is also required. All other export documentation must be coordinated by the shipper with their clearing agent.

Yes, our support team can assist customers in English, Hindi, and Tagalog.

Our fleet consists of Boeing 737-800 Next Generation BCF (Boeing Converted Freighter) aircraft. Each aircraft offers a maximum payload of 22,000 kg, an operational range of 2,025 NM, and a service ceiling of 41,000 feet.

Each Boeing 737-800 BCF has a maximum payload capacity of 22,000 kilograms (48,500 lbs) and supports up to 11 ULD positions on the main deck, with additional bulk cargo in the lower hold.